Candi Turner is a Claims/Customer Service Representative employed by our medical administrator, Cigna, to assist Pinellas County employees.
How can you help employees?
I provide assistance to Pinellas County employees with medical, dental and pharmacy issues. I can help with Cigna benefits, claims and resources. I aim to give excellent customer service, answer all healthcare benefit inquiries and provide education surrounding healthcare benefits.
How can employees contact you?
Call or email me, or if preferred, set up a virtual or in-person appointment. For your privacy, please email only from your personal email address.
Be sure to save Candi's email address in your Outlook contacts. To ensure her emails come through, select Allow List for her email in the quarantine folder. If you work in an area where one phone number is shared by a whole team, give your cell phone number as your call back number and the best time to reach you.
What is your background?
I am native Floridian, born and raised in beautiful Tampa. I have a degree in Business Administration, as well as Christian Studies. I have worked in the healthcare industry for 24 years and counting, including benefits, account management and customer relations. I have aspirations of continuing my education in the field of nursing, with a focus on clinical interpretation.
What is your experience with Pinellas County so far?
I have had great pleasure meeting new people, putting names with faces and getting nestled in with my new “family”. I look forward to meeting even more people and building relationships with those I encounter at Pinellas County.
What is something you practice daily?
I practice patience daily, actually minute to minute. I have learned over my years, "It’s not me” and to take nothing personally. Be kind, be patient, as you never know what someone may be going through. SMILE; IT IS CONTAGIOUS!
What do you enjoy doing in your free time?
I am big on family, so we have game night every Friday. When not “gaming”, my husband and I enjoy riding our motorcycles. That is our peace and quality time together.
See our other Cigna Onsite Representatives.