14 South Fort Harrison Avenue
Clearwater, Fl 33756
Customer Service (727) 464-4000
Pinellas County Utilities Issues Consumer Alert Caution urged for free water testing offers
September 1, 2010
Pinellas County Utilities urges customers to be cautious of individuals and businesses claiming they can improve the quality and safety of your water through the purchase of a water treatment system. Scare tactics and misrepresentation are often used to sell unnecessary water treatment products. It’s true that the taste of water may vary regionally, but your water’s quality meets or exceeds all federal and state standards for safe drinking water. Don’t let fear motivate a purchase.
Utilities has learned that local customers are being approached by at least one company trying to sell unneeded water treatment systems. Companies offering to test your water are not endorsed by, or affiliated with, any government agency. In addition, employees of Pinellas County Utilities will never attempt to sell an “upgrade” to your home’s plumbing system. Utilities employees concentrate their efforts on maintaining our infrastructure, not inspecting or selling home fixtures.
Every year, as mandated by the federal government, Pinellas County Utilities issues a Consumer Confidence Report (CCR) for drinking water. This publication is a detailed report of your water’s chemistry. All levels are strictly controlled and monitored for your safety. View the most recent CCR.
Be Cautious of the Following:
Unexpected visits and “gifts” from water companies
A salesperson who adds a thickening agent to your water to solidify harmless minerals
Expensive prices and scare tactics
All news of temporary precautions associated with your drinking water will come from a respected news source or directly from your water provider. If you are approached about your water quality and would like more information, please call Pinellas County Utilities Customer Service at (727) 464-4000.
To investigate a company’s past business history or performance, call the Pinellas County Department of Consumer Protection at (727) 464-6200 or check out the company on the Web at www.pinellascounty.org/consumer and click on Check a business.