CONTACT INFORMATION:
14 South Fort Harrison Avenue
Clearwater, Fl 33756
Customer Service (727) 464-4000
E-mail: custsrv@pinellascounty.org

May 9, 2008

Clearwater, Fla—Pinellas County Utilities Customer Service continues to receive a high volume of customer call activity and lengthy customer wait times. Therefore, Pinellas County Utilities Customer Services Call Center has temporarily extended its hours of operation. Through Friday, May 16th, Customer Service representatives will be available to respond to customer calls from 7:30 a.m. to 8:00 p.m.

Additionally, the Utilities Customer Service Cashier’s office, located at 14 South Fort Harrison Avenue in Clearwater, is temporarily expanding its hours of operation. Customer Service representatives will be available to receive customers’ payments from 7:30 a.m. to 6:30 p.m., starting Monday May 12th through Friday, May 16th.

For convenience, customers are encouraged to use Visa or MasterCard by accessing automated services (by phone and internet). To access this information, please visit our Web site at: https://pubtitles.co.pinellas.fl.us/utilitiesbillpub/DAWPInput.jsp or visit www.pinellascounty.org and click on EZ Pay Utility Bill under the heading “Useful Services.” Utilities appreciates the patience of our customers during this period of high call volume. .

Source: www.pinellascounty.org/utilities

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