Information & Resources
Pages, PDFs, and other important information.
Know your address print out
Accidents and emergencies happen. In an emergency, knowing your address can save minutes and lives. Print the below flyer, in either full...
Public Safety Telecommunicators
Do you have what it takes to answer the call? Pinellas County Regional 9-1-1 is the crucial link between those facing life...
9-1-1 Active Calls Contact Us
Use this form to contact us about the 9-1-1 Active Calls application
9-1-1 Telecommunicator Employment Opportunities
The Regional 9-1-1 Communications Center periodically seeks candidates who are interested in helping to keep their community safe as a Public Safety...
About 9-1-1
When to Call 9-1-1 You should call any time that you are experiencing or witnessing a police, fire, or medical emergency. When...
Request for PHI – Patient
Form for a patient to use when requesting health care information from Pinellas County emergency medical services.
Request for PHI – Representative of Patient
Form for a patient representative to use when requesting private health information from ambulance billing services.
DCF Records Request Form
Form for the Department of Children and Families to use when requesting ambulance billing information.
Law Enforcement Records Request Form
Form for law enforcement agencies to request Pinellas ambulance billing information.
Authorization For Use And Disclosure Of Health Information
Form used by Sunstar EMS for patient release of medical information.
9-1-1 Active Calls
Please go to https://911.pinellas.gov to view active calls.
9-1-1 Call Notes and/or Recordings
A Public Policy of Open Government:The Florida Constitution and Florida Statutes §119 and §286 safeguard every Floridian’s right of access to government...
Non-Emergency Phone Numbers
Here is a listing of Pinellas County's non-emergency phone numbers.
EMS Authority – Every Patient Counts
Infographic detailing the ways that Pinellas County Emergency Medical Services provides medical care when needed, whatever the crisis.
Radio & Technology
Technology for a Fast Response Safety & Emergency Services owns and operates an EMS/Fire CAD (Computer Aided Dispatch) system. This software is...
Ambulance Billing & Financial Services
The Pinellas County Ambulance Billing & Financial Services handles billing for Sunstar ambulance transports. Our staff is knowledgeable about working with Medicare,...
Priority Dispatch
Pinellas Regional 9-1-1- Center uses priority dispatch protocols from the International Academies of Emergency Dispatch to process 9-1-1 calls and dispatch units. What is...
Sunstar FirstCare Ambulance Membership Plan
The Sunstar FirstCare Ambulance Membership Plan is not an insurance plan. It is a Pinellas County Government program that works with an...
Request Medical Records for Ambulance Services
Patients, their representatives and certain members of qualified agencies may request protected health information and medical records maintained by Pinellas County. Patients...
Regional 9-1-1 Communications Center
The Pinellas County Regional 9-1-1 Communications Center operates as the single primary public safety answering point (PSAP) for all 9-1-1 calls originating...