The Pinellas County Human Services department has partnered with the Pinellas County Health Department to provide prevention focused health care to eligible Pinellas County residents. Medical homes represent a model of care where each client has an ongoing relationship with a personal physician or primary care provider who leads a team that takes collective responsibility for patient care.

 

The team is responsible for coordinating all the client's health care needs and, when needed, arranges for appropriate care with other qualified physicians or specialty providers. However, this approach also requires client participation and a willingness to work with the health care team to improve health status.

 

A medical home also emphasizes personalized care through open scheduling, expanded service hours and improved communication between patients, providers and staff. As part of the Health Program, case managers are co-located in the medical homes and selected emergency rooms to help achieve the goals of continuity of care, emergency room diversion, and improved health for the uninsured population.

 

• Pinellas County Health Program - Provider Handbook
  Includes Standard Operating Procedures

 

• Pinellas County Health Program - Client Handbook
  The Pinellas County Health Program (PCHP) is a primary care and prevention focused health care program for eligible Pinellas County residents. Please Note: This is not a health insurance plan.

 

• National Health Care for the Homeless
  This site contains contacts, resources, pamphlets, videos and tools designed to educate and inform healthcare workers.

 

• Training video for CHEDAS Community partners
  at medical homes, specialty care offices and partner hospitals.

  
  Learn how to log on to the CHEDAS site, how to look up a PCHP client (to see if they are currently enrolled), how to complete screens and attach documentation (to submit a referral request) and how to look up whether the request was approved or not.

   

  • If you experience password issues or your account is locked, contact Customer Service at (727) 453-4357.
    
  • If you are denied access to a client’s information or have a question related to a referral, please send an email to pchp support.
    
  • To add or delete users, complete the attached form and email it to: pchpsupport@pinellascounty.org.
    
  • If you need to speak to the Utilization Management unit’s analyst or supervisor, call (727) 824-6900 (x 4701).
  • Training Videos: (wmv files)
    • Checking the Status of a Hospital Eligibility Application
    • Submitting a Hospital Eligibility Application
    • Logging-in and Verifying Eligibility
    • CHEDAS-Referral-Training-Intro
    • CHEDAS-Referral-Training-Client-Search
    • CHEDAS-Referral-Training-Entering-Referrals
    • CHEDAS-Referral-Training-Referral-Status-and-Directory
  • Resources:
    • Add or Delete CHEDAS User
    • Hospital Eligibility Application
    • Release of Social & Financial Information
    • Notice of Privacy Practices
    • Right & Responsibilities

 

• Health Care Responsibility Act

 

• Eligibility Policy (Updated 5/3/11)

 

• Self-Employment Student Worksheet (Updated 10/10/14)

 

• Self-Employed Work Record (Updated 10/10/14)
  
  
• Behavioral Health Screening (Updated 10/3/11)
  
  
• Scoring Sheet for Behavioral Health Screening Form (Updated 5/3/11)