Welcome to our Interactive website. The vast majority of businesses in Pinellas County provide quality services for consumers at reasonable prices. Inevitably, there are also some disreputable businesses which seek to prey on the unsuspecting.

We, the Office of Consumer Protection, hope this site will assist you in making well-informed decisions, as well as, provide easy access to our complaint and regulatory forms. Remember, before engaging in a costly decision, check out our on-line complaint history. The system contains a five-year history on the business you're inquiring about. Most importantly, look at the disposition (end result) of the complaint. Also available are a series of educational brochures to assist you in many consumer issues. Donating to a charity is a wonderful gift. We caution you to be a smart donor and check out our charity site BEFORE you donate. Know to whom and where your money is going. If you're a TV watcher, do not miss our monthly "Your Consumer Protection" show on Pinellas 18, which is now also available online via streaming video.

Mission Statement:
Our Mission is to provide protection for Pinellas County consumers in the marketplace and the business community against economic losses resulting from unethical or illegal business practices; to provide assistance for the resolution of consumer-business disputes; and to educate and inform the consumer and business communities of existing consumer protection laws.

Notice- E-mail addresses are public records under Florida law and are not exempt from public-records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request, do not send electronic mail to this entity. Instead, contact this office by telephone or in writing, via the United States Postal Service.