
Over a five year
period from October 1, 2002 through September
30, 2007, the Office of Consumer Protection
has received 165,213 phone calls, addressed
13,341 walk in visits, conducted 33,317
business checks, and initiated 12,585 citizen
complaints. Refunds and adjustments
have totaled more than $2.2 million dollars
to consumers. Of these complaints,
809 have been opened for criminal investigation
accounting for 1267 victims. The
criminal cases have resulted in a total
of 72.4 years of jail/prison time, 580
years of probation, $136,500 in fines,
and over $2.5 million in court ordered
restitution.
|