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  Inspection Request Procedures

How to Schedule Inspections
Presently all inspection request are made through an automated telephone system commonly referred to as I.V.R. To access this system you will need a user ID and PIN number. You can obtain your login ID and PIN number in a few different ways. You can request your ID and PIN though this link, you can call our office, or when you are processing your permit you can request it. You must supply the license holder's name, license number and company name. Homeowners applying for permits must also register. Simply indicate that you are a homeowner in your e-mail and include your permit number.
For instructions on the automated system, select one of the following links. If you are a licensed contractor,select Contractor Instructions or if you are a homeowner select Adobe Acrobat Reader file Homeowner Instructions. Adobe Acrobat Reader file For a list of the available inspections, go to Inspections Request Numbers Adobe Acrobat Reader file
With this automated system, you can also receive the inspection results, and cancel an inspection that is scheduled for the following day, or any day after. You must still call our office directly if you wish to cancel an inspection that is out for inspection on the day you wish to cancel.

Establishing Inspection Times
We do try to accommodate both the contractor as well as the homeowner in scheduling inspection that are convenient and workable for both the customer and the inspector. However, due to the volume of inspection we cannot set a specific time that we will be at your home or job site. You do have a few options however to try to establish a base time for your inspection. All of the inspectors can supply you with a window of and hour or two depending on their daily workload. We also do what we refer to as a "Call Ahead". This is accomplished by calling our office and talking with the actual inspector or their supervisor and supplying a contact telephone number and how much time you will require to be notified prior to the inspector arriving. Once this is established the inspector will call you and let you know that he will be arriving at you site in the arranged time frame. We suggest that you call our office the day of the inspection between 8:15 and 8:30 am

Ability to Schedule Inspections in Advance
With the automated inspection system, you have the ability to schedule inspection as much a nine (9) business days in advance. When you login to the system, you will be given the option to select the day you would prefer the inspection. Once this is set you will be give a confirmation number as you receive on any inspection request. Our system will then hold that request until the proper day you requested it.

Future Enhancements
In the near future, you will have the ability to do more then what is available through the I.V.R. system. You will be able to apply for a login ID and password to access the online permitting system. This new enhancement will allow you to do all the functions available on the I.V.R., but also retrieve the inspection results along with any comments made by the field inspector. You will be able to pay certain fees online with your credit card and if you are a licensed contractor, you will be able to apply for and receive certain simple permits online. We are unable to issue permits online to homeowners however due to state laws that require owners to appear in person.

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