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Reclaimed Water Frequently Asked Questions

1. What is reclaimed water?

2. What are the benefits of using reclaimed water?

3. How is Reclaimed Water Processed?

4. What is the quality of reclaimed water?

5. Is reclaimed water safe?

6. What types of plants thrive on reclaimed water?

7. What do I need to know about connecting to reclaimed water?

8. How do I apply for reclaimed water service?

9. What is the reclaimed water rate?

10. Are there restrictions on reclaimed water use?

11. What areas are currently receiving reclaimed water?

12. What areas are scheduled to receive reclaimed water?

13. Can I tour a Water Reclamation Facility?

14. Do you have a sample diagram that a customer could download if they want to connect the reclaimed water to their underground system?


Press Releases:

Water Use Affecting North County Reclaimed Water Supply
Conservation Critical to Avoid Zone Control
(6/6/08)

Urgent Reclaimed Water Reduction Needed
Drought Conditions Critically Affecting South County Supply
(6/6/08)




1. What is reclaimed water?

Pinellas County’s reclaimed water is highly treated wastewater produced through an advanced wastewater treatment process. This process eliminates any harmful byproducts while retaining beneficial elements, such as nitrogen, for irrigating landscapes.

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2. What are the benefits of using reclaimed water?

  • Creates an alternate water source for irrigation by reducing demand on potable water sources utilized for drinking water.
  • Reduces the cost of landscape irrigation when it replaces potable water.
  • Reduces fertilizer costs due to the nitrogen and phosphorus in reclaimed water.
  • Beautifies our community by enhancing the appearance of landscaping

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3. How is Reclaimed Water Processed?

The wastewater treatment and disinfection process requires four steps:

Step 1  eliminates large solid materials.

Step 2  uses microorganisms to break down smaller solids.

Step 3  eliminates undesirable compounds and fine suspended particles.

Step 4  uses chlorine to eliminate disease causing organisms.


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4. What is the quality of reclaimed water?

Pinellas County produces reclaimed water that meets all the state requirements for utilization of reclaimed water for irrigation of public access areas (parks, playgrounds, school sites, golf courses, etc.), and irrigation of residential lawns and landscapes.

Inorganic Contaminants
William E. Dunn Facility South Cross Facility
Chloride (mg/l) 188 322
Nitrate (mg/l)
(as Nitrogen)
0.27 1.27
pH (standard unit) 7.76 7.36
Phosphorus (mg/l) 0.92 0.88
  • Chloride – naturally occurring salt content present in all water types.

  • Nitrate (as Nitrogen) - a nutrient that stimulates plant growth and is associated with lush, dark green leaves.

  • Milligrams per Liter (mg/L) – one part by weight of analyte to 1 million parts by weight of the water sample.

  • pH – the measure of acidity or alkalinity with 7 as the neutral amount.

  • Phosphorus - promotes healthy root development and aids in plant establishment.

2007 Reclaimed Water Consumer Confidence Report pdf file (354 kb)

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5. Is reclaimed water safe?

Yes.  To ensure safety, the highest standards established by the Florida Department of Environmental Protection are followed.  System controls utilized by Pinellas County Utilities are among the most stringent in the nation.  Locally, Pinellas County Utilities, St. Petersburg, Largo, St. Pete Beach, South Pasadena, Pinellas Park, Clearwater, Dunedin, and Tarpon Springs safely operate reclaimed water systems.  There is no documentation of any public health problems associated with reuse of properly treated and disinfected reclaimed water.  As a precaution, it is recommended that immuno-compromised persons irrigate only when they will not be outside.

The level of treatment received by reclaimed water makes it acceptable for the following uses:

  • Irrigating lawns and most landscaping.
  • Washing of cars, boats, or heavy equipment.  It is recommended that after the use of reclaimed water, vehicles are rinsed with potable water and towel dried to prevent spotting.
  • Washing of roofs and buildings.
  • Use in fountains and decorative pools (they must be clearly marked as containing reclaimed water).

The degree of treatment required for the use of reclaimed water makes it unsuitable for the following purposes:

  • Consumption by humans.
  • Bathing, cooking or toilet flushing in residential dwellings.
  • Any interconnection with another water source.
  • Recreational use involving body contact (i.e. swimming pools or outdoor showers).
  • Irrigation of vegetables or other edible crops which are not peeled, cooked, or thermally processed before being consumed.
  • Run off into or filling of swimming pools.


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6. What types of plants thrive on reclaimed water?

In general, any plant native to this area will grow well when irrigated with reclaimed water.

Common Name
Botanical Name
Preferred Conditions
Banana Musa acuminata Full sun Moist soil
Blue Porterweed Stachytarpheta spp Partial shade Moist-dry soil
Bougainvillea Bougainvillea spectabilis Full sun "Moist, well drained soil"
Croton Codiaeum variegatum Full sun to partial shade Moist soil
Dahon Holly Ilex cassine "Open, sunny areas" Moist soil
Day Lilies Hemerocallis spp Full sun to partial shade Moist soil
Hibiscus Hibiscus roa-sinensis Full sun "Moist, well drained soil"
King Sago Cycas revoluta Full sun to partial shade Dry to moist soil
Lantana Lantana camera Full sun Dry to moist soil
Liriope Liriope muscari Partial shade "Moist, well drained soil"
Live Oak Quercus virginiana Full sun Dry to wet soil
Queen Sago Cycas circinalis Full sun to partial shade "Moist, well drained soil"
Society Garlic Tulbaghia violacea Partial to full sun Well drained soil
Southern Magnolia Magnolia grandiflora Full sun to partial shade Moist to wet soil

Some plants are sensitive to the amount of chlorides in reclaimed water.  These include azaleas, Chinese privet, gardenias, roses, geraniums, and orchids.  If leaf burning is observed, consider drip irrigation so water is applied at the soil level rather than spraying the leaves.  Chlorides in the reclaimed water may damage the leaves.

Florida’s reuse rules allow irrigation of edible food crops through direct contact methods (spray irrigation) that will be peeled, skinned, cooked, or thermally processed before human consumption, including citrus.


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7. What do I need to know about connecting to reclaimed water?

  • The program is voluntary and you can utilize your existing in-ground irrigation system.
  • If you have a well, you must disconnect it from the irrigation system in order to take advantage of the program.
  • Irrigation systems connected to a drinking water line must be disconnected.
  • No cross connection can exist prior to the tie-in to the reclaimed water system.
  • A cross connection inspection conducted by a Pinellas County Reclaimed Water Inspector is required at the time the actual tie-in to the reclaimed service is made.
  • An automatic rain shutoff device and a wye strainer are required at the time of inspection. The wye strainer should be cleaned monthly to maintain adequate pressure and maximize sprinkler system efficiency.

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8. How do I apply for reclaimed water service?

Call (727) 464-4000 or e-mail pinellascounty.org/utilities to receive an application and information packet.

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9. What is the reclaimed water rate?

The current retail reclaimed water rate and fee schedule adopted by the Board of County Commissioners on January 6, 1998, is as follows:

Residential (unmetered service):
Commercial (metered service):
$14.00 bimonthly availability fee $14.00 bimonthly availability fee
$4.00 bimonthly usage fee $0.29 per thousand gallons
$3.75 bimonthly billing charge $4.50 bimonthly billing charge**

**  The $4.50 billing charge will be charged only once bimonthly for those customers who have both County water and reclaimed service which are billed on the same account. 

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10. Are there restrictions on reclaimed water use?

In Florida, responsible stewardship of our water resources is especially important.  How we use, conserve, and manage our water supply will greatly affect our quality of life now, and even more so in the future.

  • It takes the wastewater from four homes to supply one home with reclaimed water.
  • Reclaimed water is a limited resource and should be used efficiently.

The Pinellas County Board of County Commissioners adopted Resolution No. 01-329 on November 20, 2001, asking reclaimed water customers to voluntarily limit their landscape irrigation to every other day of the week based on the following schedule:

If your house number ends in: Then water on:
EVEN number (0, 2, 4, 6, 8) Tuesday, Thursday, Saturday, & Sunday
ODD number (1, 3, 5, 7, 9) Monday, Wednesday, Friday, & Sunday
Sunday is a watering day for all users
Morning Hours Evening Hours
12:01 AM to 10:00 AM 4:00 PM to 11:59 PM

item Watering is prohibited between the hours of
10:00 AM and 4:00 PM

NOTE: Customers receiving drinking water from Pinellas County Utilities, and receiving reclaimed water from the cities of Clearwater, Dunedin, Largo, Pinellas Park, South Pasadena, St. Pete Beach, St. Petersburg, or Tarpon Springs must follow the restrictions established by those cities.

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11. What areas are currently receiving reclaimed water?

North County areas currently receiving reclaimed water:

Golf courses: Schools:
  • Innisbrook
  • Wentworth
  • Tarpon Woods
  • East Lake Woodlands
  • Highland Lakes
  • Carwise Middle School
  • East Lake High School
  • Highland Lakes Elementary School
  • Palm Harbor Middle School
  • Palm Harbor University High School
  • St. Pete College Tarpon Springs Campus
  • Sutherland Elementary School
Parks:
  • Anderson Park
  • Conservation Park
 
Subdivisions:  
  • Alderman Ridge
  • Allen's Ridge
  • Arbor Glen
  • Autumn Woods
  • Barrington Oaks
  • Beacon Groves
  • Berisford
  • Carlyle
  • Estates of Cobb's Landing
  • Devonshire
  • Enniswood
  • Highland Lakes (10 streets)
  • Highlands of Innisbrook
  • Historic Palm Harbor
  • Indian Trails
  • Laurel Oaks
  • Oak Trail
  • Orange Pointe
  • Patty Ann Acres
  • Piper's Meadow
  • President's Landing
  • Savannah Pointe
  • Sever's Landing
  • Sutton Place
  • West Lake Villas Condos
  • Westlake Village

South County areas currently receiving reclaimed water:

Golf courses:

  • Seminole Lakes Golf & County Club
  • Tides

Subdivisions on the mainland:

  • 72nd Ave North (Park Blvd. south to 70 Ave. N. and 71st St. N. west to 77th St. N.)
  • Bonnie Bay
  • Bonnie Glynn
  • Club Chalet
  • Five Towns
  • Oakhurst Road (Walsingham Rd. south to 66th Ave. N. and 113th St. west to Boca Ciega Bay)
  • Paradise Shores Apts.
  • Park Place Condos
  • Parkside Villas
  • Pinellas Village
  • Seminole Lakes
  • Sundown Woods
  • Tamarac by the Gulf
  • Townhomes of Park Place
  • Westchester Estates

Gulf Beaches:

  • Tierra Verde
  • Treasure Island
  • Madeira Beach
  • Redington Beach
  • North Redington Beach
  • Redington Shores
  • Indian Shores
  • Indian Rocks Beach


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12. What areas are scheduled to receive reclaimed water?

North County: South County:

Palm Harbor Expansion area bounded by:

South of Alderman Rd.
West of U.S. 19 N.
North of C.R. 39
East of the Intracoastal

Belleair Beach
Belleair Shore
Sand Key
The Narrows – Gulf Blvd.

 

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13. Can I tour a Water Reclamation Facility?

Yes. Pinellas County Utilities owns and operates two advanced wastewater treatment facilities.

The William E. Dunn (WED) Water Reclamation Facility provides reclaimed water service to residents and businesses in the unincorporated areas north of Curlew Road.

The South Cross Bayou (SCB) Water Reclamation Facility provides reclaimed water service to residents and businesses in central and southern unincorporated areas, and to the Gulf beach communities from Sand Key to Tierra Verde.

If you would like to schedule a tour of a water reclamation facility, please call 727-464-3896.

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14. Do you have a sample diagram that a customer could download if they want to connect the reclaimed water to their underground system?

Yes. Click here to see the diagram.

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Water Use Affecting North County Reclaimed Water Supply Conservation Critical to Avoid Zone Control
Pinellas County Utilities officials are requesting north county reclaimed water customers to limit irrigation. If reclaimed water use is not immediately and substantially reduced, it will be necessary to implement zone control for north county customers.
Press release posted 6/6/08

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Urgent Reclaimed Water Reduction Needed Drought Conditions Critically Affecting South County Supply
Pinellas County Utilities officials are urgently requesting an immediate reduction in reclaimed water usage in south Pinellas County. Demand on the system has reached a critical stage with usage equaling or exceeding production.
Press release posted 6/6/08

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Pinellas County Utilities logo
Utilities billing address
PO Box 1780
Clearwater Fl 33757-1780

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Customer Service at custsrv@pinellascounty.org
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